It is good to see this, however one wonders how the major incident last year which was taken to the police had no impact on this report or has even been mentioned! The home were lucky that it never made it to the press but should all of these things not be transparent? A CARE home in Colwyn Bay has been praised for its “supportive approach of the staff”, consideration of “personal wishes and aspirations” and “friendly, chatty and cheerful” team.
Care Inspectorate Wales (CIW) published its latest report on Merton Place Care Home, on Pwllycrochan Avenue, in February.
Owned and managed by ClwydAlyn, Merton Place is a purpose-built care which offers 54 registered places, for elderly adults requiring residential, nursing or palliative care.Following the inspection, which took place on December 4, 2024, CIW found that residents are happy living at Merton Place, with comprehensive personal plans “centred around how the person wants to have their care provided”.
Praise was also focused on the space and décor, variety of activities available, high quality, nutritious food choices and the high standards of care, provided by the well-trained and responsive staff.
ClwydAlyn’s executive director of care and support, Edward Hughes, said: “We are delighted with the results of our recent CIW inspection report.
“It is testament to the dedication, compassion and hard work of every member of the Merton Place team, who are truly committed to delivering the best care.
“Good quality nursing care for elderly adults is in high demand across North Wales, and we are pleased to be able to meet that requirement in Colwyn Bay, offering the best possible experiences for all our residents.
“We fully understand what a significant and emotional decision it is to entrust the care of a loved one to us and we take that responsibility incredibly seriously.
“We’d warmly invite anyone considering care options to visit Merton Place and see first-hand how happy and fulfilling life can be in a care home.
“Going forward, we look forward to continuing to work with CIW to ensure that all of our facilities are meeting and surpassing required standards.” From...https://www.northwalespioneer.co.uk/news/25017622.colwyn-bay-nursing-home-praised-supportive-safe-care-report/
Yes I agree, they did cover up the story, where is the person in question now?
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